AU Delivery Options
*Below prices and free shipping offer only applies to selected areas.
| Orders from $0.01 to $78.99 | $15 | 2-8 Business Days for Metro Areas |
| Orders from $79 or Higher | Free |
2-8 Business Days for Metro Areas |
| Brisbane Click & Collect | Free |
Available Week Days (Collect next business day) |
For delivery to rural/ remote areas, please contact us at customerservice@permaproducts.com for a quote.
PO Boxes are not accepted as delivery addresses. Please contact us at customerservice@permaproducts.com for assistance.
Queensland Click & Collect
Address: Berrinba QLD 4117
Full address provided in order confirmation email.
Monday to Thursday: 7am - 2pm
Friday 7am-12pm
Saturday & Sunday: CLOSED
Items left unclaimed for 2 weeks will be refunded.
Orders must be placed before 6am for same day collection.
On arrival, please follow the below instructions:
1. Have your order confirmation email and ID ready.
2. Follow street directions provided in order confirmation.
3. Ring the bell at reception for someone to attend to you and help with your order.
Shipping:
Once your order has been shipped you will be sent a confirmation email along with a tracking number. Currently hakunapets.com.au only ships within Australia. We apologise for any inconvenience. If you would like to buy from us internationally, please visit hakunapets.com
Please note that due to the remoteness of some regional areas, standard and express shipping times may vary. Hakuna Pets will always process your order in a timely manner and in the unlikely event your order is delayed due to our freight provider the customer will need to seek compensation from the freight provider as this is beyond Hakuna Pets's control. Hakuna Pets reserves the right to change or modify these terms at any time without notice to you.
