So Durable!
"Love this doggy door! Super convenient having a flap that’s so easy to replace. My Rottweilers are hard on doggy doors but this one holds up better than any I’ve used. This photo is after many months of use."
Shipping
Australia Shipping
- We ship Australia-wide, including to WA & remote areas with tracking provided to street addresses (see rates below).
- We don't ship to any Parcel Lockers, PO Boxes or post office addresses.
- Orders are processed & dispatched at 7am AEST Mon – Fri. Orders placed after 7am will be dispatched the next business day.
- After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.
- If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at support@hakunapets.com.
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STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Gates products in your cart. (1)
(1) Shipping to WA & remote areas takes an extra 2–4 business days.
*Express shipping is not available for remote areas (or) if the total cubic weight of your cart exceeds 7kg. Enter your address at checkout to verify.
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DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart. (1) (2)
(1) Shipping to WA & remote areas takes an extra 2–4 business days.
*Express shipping is not available if the total cubic weight of your cart exceeds 5kg. Enter your address at checkout to verify.
(2) These products still have Standard Price due to their sizes:
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
❌ 6-Panel Plastic Pet Playpen - Panel Extension
❌ Metal Playpen & Barrier | Extra Tall - 2x Extension Panels
❌ Metal Playpen & Barrier | Extra Tall - Gate Panel
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OVERSIZED ITEMS EXCLUSION
(3) Enter your address at checkout to verify if you're in remote areas
(3) If you're between remote & non-remote areas, we still might be able to ship oversized items to you – contact us for assistance.
(3) We can still ship non-oversized items to remote areas – make sure you remove any oversized items from your cart before checkout.
Click & Collect
All Click & Collect orders are free to pick up the next business day at our Brisbane warehouse in Berrinba, QLD 4117.
- We will email you when your order is ready for pickup with our full warehouse address.
- Pickup hours:
Mon–Thu: 7:00 AM – 2:00 PM AEST
Fri: 7:00 AM – 12 PM AEST - Items left unclaimed for 2 weeks will be refunded.
- For same-day collection, orders must be placed before 7am AEST.
Upon arrival, please follow these instructions:
- Have your order confirmation email & ID ready
- Ring the bell at reception to collect your order
International Shipping
USA: please visit hakunapets.com to place your orders.
Other countries – the flat rates below apply to orders of any value:
STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Access products in your cart
DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart.
(4) ETA applies to metro areas. Regional areas might take longer.
(5) Express shipping is not available if the total cubic weight of your cart exceeds 7kg (Standard Price) or 5kg (Discounted Price). Enter your address at checkout to verify.
For a more accurate shipping quote, please contact us – the actual shipping cost may be lower or higher than the flat rate.
NOTE – These products below can only be shipped internationally from our US stores. If you want them, please shop there instead.
❌ Glass Patio Per Door (V2)
❌ Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
TEMPORARY SUSPENDED SERVICE
Due to current airspace restrictions in the Middle East, shipping to these countries is currently unavailable.
- Bahrain
- Iraq
- Israel
- Jordan
- Kuwait
- Lebanon
- Oman
- Qatar
- Saudi Arabia
- United Arab Emirates
- Kazakhstan
- Kenya
- Kyrgyzstan
- Azerbaijan
- Mongolia
- Tajikistan
Customer Reviews
Overall rating: 4.7260275 / 5 from 146 reviews.
AI Generated Review Summary
The Deluxe Aluminium Pet Door Replacement Flap is praised for its durable design, excellent quality, and perfect fit. Customers appreciate the quick delivery and the convenience of replacing just the flap instead of the entire door. However, some users find the replacement process challenging and noted that the size may not be suitable for larger dogs.
Summary topics
- Durable Design (5%): Customers appreciated the durable and effective design of the product, which was mentioned multiple times in the reviews.
- Product Quality (8%): It was highlighted by customers that the product has great quality and fits perfectly, with excellent magnets.
- Customer Service (11%): It was highlighted by customers that the service provided by Murphy for their product is great and highly praised.
- Product Fit (15%): Many customers remarked that the product had a perfect fit, which was mentioned multiple times in the reviews.
- Delivery Speed (20%): Many customers brought up the quick delivery, with multiple reviews praising the speed and efficiency of the service.
Review topics: ["size","fit","material","problem","design","looks","quality","price","delivery","height","flap","door","service","replacement","dog","spare parts","screws","process","installation","hakuna","business","air","video","experience","reply","works","communication"].
Review highlights
- "Looks great But I need to purchase some screwsThanks for the quick delivery delivery and service" —
- "Great quality products" —
- "great easy service to replace overworked dog door flaps." —
Reviews
Materials arrivedflap
"Flap arrived promptly. I had some difficulty removing the door to properly install but prompt and helpful advice was received and it installed and working appropriately. The small set screws were a little difficult to position and tighten."
With a little effort it works!
"The flap was slightly different than the original but the right size. I had to remove some the magnet plates from the old flap to put on the new flap because the new flap only had two and the old one had 4. I also had to drill holes at the top of flap to install as it was before. But it fit good after the alterations and I was happy because it is a very large flap that could not be found else where."
Large flap replacement
"Our replacement door came beautifully. Our doggy door is about 5 years old. We had issues with the flap staying in. So we put extra screws in to hold it as it kept falling out. the flap itself was perfect, our doggy door was the issue due to the age. Next time we will buy a whole new door."
Happy with replacement😊
"Replacement was easy to change over and works as well as the original. Delivery was reasonably quick will get another when needed."
Replacement parts were perfect
"One day our very strong (mentally and physically) decided violence was the order of the day and she destroyed the flap and sliding door. She was very happy with herself. We were not. I was so grateful that we could buy replacement parts rather than buy a whole new pet door. The items were posted quickly, they fitted perfectly, and were very easy to install. We are very happy customers."
Quick delivery - good product
"Perfect fit, easy install - thank you"
Replacement Flap and Customer Service
"I ordered a replacement flap and wasn't sure about the exact flap to order. I ordered the wrong one but they were very understanding and helpful in making sure I returned it and got the one I actually needed! Great customer service and the replacement flap fits perfect! Thanks so much!"
Goof fit
"The flap we ordered was a perfect fit. The holes however did not line up with the original ones so my husband drilled new holes to attach it. Otherwise it is all good and a nice sturdy flap."
Lucky to Find
"This was the only replacement flap that would fit the old hand made doggy door. It's a great fit too! Prompt delivery and well-packaged."
