Glass Patio Pet Door - Replacement Flap

SKU: 2820-GPPD|
$27.90 AUD

Size:
Version:

Shipping


Australia Shipping

  • We ship Australia-wide, including to WA & remote areas with tracking provided to street addresses & Parcel Lockers with some exclusions (see below).

  • We don't ship to any PO Boxes or post office addresses.
  • Orders are processed & dispatched at 7am AEST Mon – Fri. Orders placed after 7am will be dispatched the next business day.

  • After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.

  • If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at support@hakunapets.com.

______________________

STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Gates products in your cart. (1)

  Courier Please / Aramex Standard
4–7 business days
Australia Post Standard
3–6 business days
Australia Post Express*
2–3 business days
Orders < $89 $15.90 $21.90 $29.90
Orders $89 Free $7.90 $29.90


(1) Shipping to WA & remote areas takes an extra 2–4 business days.

*Express shipping is not available for remote areas (or) if the total cubic weight of your cart exceeds 7kg. Enter your address at checkout to verify.

______________________

DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart. (1) (2)

  Courier Please / Aramex Standard
4–7 business days
Australia Post Standard
3–6 business days
Australia Post Express*
2–3 business days
Orders < $50 $7.90 $11.90 $15.90
Orders  $50 Free $4.90 $15.90


(1) Shipping to WA & remote areas takes an extra 2–4 business days.

*Express shipping is not available if the total cubic weight of your cart exceeds 5kg. Enter your address at checkout to verify.

(2) These products still have Standard Price due to their sizes:

❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
6-Panel Plastic Pet Playpen - Panel Extension
Metal Playpen & Barrier | Extra Tall - 2x Extension Panels
Metal Playpen & Barrier | Extra Tall - Gate Panel

______________________

OVERSIZED ITEMS EXCLUSION

  To Remote Areas
via any couriers (3)
To Parcel Lockers
via any couriers
To Anywhere In AU
via Australia Post
Glass Patio Per Door (V2)
Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release


(3) Enter your address at checkout to verify if you're in remote areas 

(3) If you're between remote & non-remote areas, we still might be able to ship oversized items to you – contact us for assistance.

(3) We can still ship non-oversized items to remote areas – make sure you remove any oversized items from your cart before checkout.


Click & Collect

Click and Collect

All Click & Collect orders are free to pick up the next business day at our Brisbane warehouse in Berrinba, QLD 4117.

  • We will email you when your order is ready for pickup with our full warehouse address.

  • Pickup hours:
    Mon–Thu: 7:00 AM – 2:00 PM AEST
    Fri: 7:00 AM – 12 PM AEST

  • Items left unclaimed for 2 weeks will be refunded.
  • For same-day collection, orders must be placed before 7am AEST.

Upon arrival, please follow these instructions:

  • Have your order confirmation email & ID ready
  • Ring the bell at reception to collect your order


International Shipping

USA: please visit hakunapets.com to place your orders.

Other countries – the flat rates below apply to orders of any value:

STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Access products in your cart

Australia Post Standard
5–10 business days (4)
Australia Post Express
3–6 business days (4) (5)
$49.90 $64.90


DISCOUNTED PRICE
(AUD) – Applies when you ONLY have Spare Parts products in your cart.

Australia Post Standard
5–10 business days (4)
Australia Post Express
3–6 business days (4) (5)
$27.90 $39.90

(4) ETA applies to metro areas. Regional areas might take longer.

(5) Express shipping is not available if the total cubic weight of your cart exceeds 7kg (Standard Price) or 5kg (Discounted Price). Enter your address at checkout to verify.

For a more accurate shipping quote, please contact us – the actual shipping cost may be lower or higher than the flat rate.

NOTE – These products below can only be shipped internationally from our US stores. If you want them, please shop there instead.

Glass Patio Per Door (V2)
Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release

 

TEMPORARY SUSPENDED SERVICE

Due to current airspace restrictions in the Middle East, shipping to these countries is currently unavailable.

  • Bahrain
  • Iraq
  • Israel
  • Jordan
  • Kuwait
  • Lebanon
  • Oman
  • Qatar
  • Saudi Arabia
  • United Arab Emirates
  • Kazakhstan
  • Kenya
  • Kyrgyzstan
  • Azerbaijan
  • Mongolia
  • Tajikistan

 

Customer Reviews

Overall rating: 4.726619 / 5 from 139 reviews.

AI Generated Review Summary

The Glass Patio Pet Door Replacement Flap offers a perfect fit and is highly praised for its quality, design, and durability. Customers appreciate the quick delivery and strong customer service, though some noted challenges with replacement and sizing.

Summary topics

  • Sizing: 6%
  • Product Quality: 8%
  • Replacement Fit: 8%
  • Customer Service: 11%
  • Product Design: 5%

Review topics: ["fit","quality","looks","problem","delivery","design","material","service","height","price","flap","door","replacement","dog","process","video","air","business","communication","spare parts","installation","hakuna","screws","experience"].

Review highlights

  • "Looks great But I need to purchase some screwsThanks for the quick delivery delivery and service"Merise A.
  • "great easy service to replace overworked dog door flaps."Rosie H.
  • "Great quality products"Kerry M.

Reviews

Large flap replacement

"Our replacement door came beautifully. Our doggy door is about 5 years old. We had issues with the flap staying in. So we put extra screws in to hold it as it kept falling out. the flap itself was perfect, our doggy door was the issue due to the age. Next time we will buy a whole new door."

Imogen C. (5/5)

Replacement parts were perfect

"One day our very strong (mentally and physically) decided violence was the order of the day and she destroyed the flap and sliding door. She was very happy with herself. We were not. I was so grateful that we could buy replacement parts rather than buy a whole new pet door. The items were posted quickly, they fitted perfectly, and were very easy to install. We are very happy customers."

Beverley S. (5/5)

Replacement Flap and Customer Service

"I ordered a replacement flap and wasn't sure about the exact flap to order. I ordered the wrong one but they were very understanding and helpful in making sure I returned it and got the one I actually needed! Great customer service and the replacement flap fits perfect! Thanks so much!"

Amanda H. (5/5)

Goof fit

"The flap we ordered was a perfect fit. The holes however did not line up with the original ones so my husband drilled new holes to attach it. Otherwise it is all good and a nice sturdy flap."

April R. (4/5)

Lucky to Find

"This was the only replacement flap that would fit the old hand made doggy door. It's a great fit too! Prompt delivery and well-packaged."

Victoria M. (5/5)

The flap works perfectly for

"The flap works perfectly for our German Shepherd. It's easy to fit, straight, closes perfectly each time and leaves no gaps for annoying flies. This was a warranty claim and I was pleasantly surprised at how professional the staff were and how quickly the replacement item was dispatched. We're very happy."

Bruce A. (5/5)

Your response and service were

"Your response and service were second to none, but since my replacement flap was provided under a guarantee claim and I paid nothing I cannot claim the $5 cashback. Thank you anyway for a job well done. Rick."

Richard B. (5/5)

Great flap

"This flap looks great, its very sturdy, good quality materials, and installation was so easy!"

Jamie P. (5/5)

The flap fit perfectly in

"The flap fit perfectly in my already existing dog door. I don't care for the design on the top where it attaches. It doesn't seem like it is securely in the door. The Flap that came with the door broke after 3 years. It gets a lot of use with 2 dogs, but I think the final break was from the frigid temps"

Lori D. (5/5)

Too Easy to Replace

"Our Hakuna Pets dog door needed to have the flap replaced as it receives a lot of afternoon sun. The process of ordering and delivering the replacement flap could not have been easier. The design of the door means that the flap can be replaced in minutes and now looks as good as new. Highly recommended."

Michael C. (5/5)

Q&A

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