Super Strong, Easy Purchase & Quick Delivery!
"Super happy that I was able to buy a replacement door for my doggy door. Was easy to measure & delivery was quick. I did have an issue fitting it, but we got there in the end!"
Shipping
Australia Shipping
- We ship Australia-wide, including to WA & remote areas with tracking provided to street addresses (see rates below).
- We don't ship to any Parcel Lockers, PO Boxes or post office addresses.
- Orders are processed & dispatched at 7am AEST Mon – Fri. Orders placed after 7am will be dispatched the next business day.
- After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.
- If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at support@hakunapets.com.
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STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Gates products in your cart. (1)
(1) Shipping to WA & remote areas takes an extra 2–3 business days.
*Express shipping is not available for remote areas (or) if the total cubic weight of your cart exceeds 7kg. Enter your address at checkout to verify.
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DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart. (1) (2)
(1) Shipping to WA & remote areas takes an extra 2–3 business days.
*Express shipping is not available if the total cubic weight of your cart exceeds 5kg. Enter your address at checkout to verify.
(2) These products still have Standard Price due to their sizes:
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
❌ 6-Panel Plastic Pet Playpen - Panel Extension
❌ Metal Playpen & Barrier | Extra Tall - 2x Extension Panels
❌ Metal Playpen & Barrier | Extra Tall - Gate Panel
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OVERSIZED ITEMS EXCLUSION
(3) Enter your address at checkout to verify if you're in remote areas
(3) If you're between remote & non-remote areas, we still might be able to ship oversized items to you – contact us for assistance.
(3) We can still ship non-oversized items to remote areas – make sure you remove any oversized items from your cart before checkout.
Click & Collect
All Click & Collect orders are free to pick up the next business day at our Brisbane warehouse in Berrinba, QLD 4117.
- We will email you when your order is ready for pickup with our full warehouse address.
- Pickup hours:
Mon–Thu: 7:00 AM – 2:00 PM AEST
Fri: 7:00 AM – 12 PM AEST - Items left unclaimed for 2 weeks will be refunded.
- For same-day collection, orders must be placed before 7am AEST.
Upon arrival, please follow these instructions:
- Have your order confirmation email & ID ready
- Ring the bell at reception to collect your order
International Shipping
USA: please visit hakunapets.com to place your orders.
Other countries – the flat rates below apply to orders of any value:
STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Access products in your cart
DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart.
(4) ETA applies to metro areas. Regional areas might take longer.
(5) Express shipping is not available if the total cubic weight of your cart exceeds 7kg (Standard Price) or 5kg (Discounted Price). Enter your address at checkout to verify.
For a more accurate shipping quote, please contact us – the actual shipping cost may be lower or higher than the flat rate.
NOTE – These products below can only be shipped internationally from our US stores. If you want them, please shop there instead.
❌ Glass Patio Per Door (V2)
❌ Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
TEMPORARY SUSPENDED SERVICE
Due to current airspace restrictions in the Middle East, shipping to these countries is currently unavailable.
- Bahrain
- Iraq
- Israel
- Jordan
- Kuwait
- Lebanon
- Oman
- Qatar
- Saudi Arabia
- United Arab Emirates
- Kazakhstan
- Kenya
- Kyrgyzstan
- Azerbaijan
- Mongolia
- Tajikistan
Customer Reviews
Overall rating: 4.759259 / 5 from 54 reviews.
AI Generated Review Summary
The Super Tough Pet Door Replacement Flap is easy to fit and provides a perfect replacement for Hakuna Pets Super Tough Pet Doors. It is designed to block drafts and is made from durable, UV stable polycarbonate.
Summary topics
- Replacement Fit (20%): A significant number of customers brought up that the replacement part was easy to fit and is perfect.
- Product Fit (15%): A significant number of customers stated that the fit of the product was perfect and it fit into the old space perfectly.
Review topics: ["delivery","fit","problem","door","flap","replacement","service","dog","price"].
Review highlights
- "Thought id have to replace whole door so really happy replacement part was available." —
- "It was delivered quickly and fit perfectly." —
- "It fit into the old space perfectly." —
Reviews
Original door suddenly split after
"Original door suddenly split after 6 years of 2 husky’s barging through it I have ordered another replacement flap. Ordering was easy delivery was faster than expected. And flap is installed and every one is happy"
Had wonderful customer service from
"Had wonderful customer service from these guys. I accidentally pressed pick up and I live in Perth. They posted it to me as soon as it came into the warehouse. Door is better than the original one that broke. Also was a great price. Thanks very much guys"
Recently purchased the replacement flap
"Recently purchased the replacement flap for my dog door. Looks amazing & perfect fit. Only negative is a bit tricky to install ."
I managed to reft the
"I managed to reft the Super Tough Pet Door which had been demolished by two Rescue Dachshunds agede 14 months. They took to doing Zoomies through the house and outside and in doing so managed to break a corner of the Super Tough flpa near the hinge. Unforunately this could not be repaired with Super Glue and so a replac ement was necessary. The door is all better now and the Dashies still Zooming. Cheers Danny"
The flaps are the best
"The flaps are the best . We use them in our dog kennel so they get a lot of use on them"
Replacement flap
"Easy replacement flap to fit on our existing door. Came quickly and no issues fitting"
Hakuna dog door replacent flap
"We love these super tough doors. My dogs use them continually all day and they really get a good workout."
The replacement flap was a
"The replacement flap was a little tricky to fit into the frame but the fit is perfect."
Super tough pet door replacement flap: Great Product.
"We have a Hakuna Super Tough Pet Door. We’ve had it for 5 years now. It has been a great product until the “flap” snapped in half. But looking on their website, we managed to order a replacement flap. It was delivered quickly and fit perfectly. Now my dogs can leave and enter as they please, I can lock them in or out if needed and it keeps the flies out. Great product. Thank you."
