Good quality
"Great purchase. Keeps the bugs out and easy to install."
Shipping
Australia Shipping
- We ship Australia-wide, including to WA & remote areas with tracking provided to street addresses & Parcel Lockers with some exclusions (see below).
- We don't ship to any PO Boxes or post office addresses.
- Orders are processed & dispatched at 7am AEST Mon – Fri. Orders placed after 7am will be dispatched the next business day.
- After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.
- If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at support@hakunapets.com.
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STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Gates products in your cart. (1)
(1) Shipping to WA & remote areas takes an extra 2–4 business days.
*Express shipping is not available for remote areas (or) if the total cubic weight of your cart exceeds 7kg. Enter your address at checkout to verify.
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DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart. (1) (2)
(1) Shipping to WA & remote areas takes an extra 2–4 business days.
*Express shipping is not available if the total cubic weight of your cart exceeds 5kg. Enter your address at checkout to verify.
(2) These products still have Standard Price due to their sizes:
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
❌ 6-Panel Plastic Pet Playpen - Panel Extension
❌ Metal Playpen & Barrier | Extra Tall - 2x Extension Panels
❌ Metal Playpen & Barrier | Extra Tall - Gate Panel
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OVERSIZED ITEMS EXCLUSION
(3) Enter your address at checkout to verify if you're in remote areas
(3) If you're between remote & non-remote areas, we still might be able to ship oversized items to you – contact us for assistance.
(3) We can still ship non-oversized items to remote areas – make sure you remove any oversized items from your cart before checkout.
Click & Collect
All Click & Collect orders are free to pick up the next business day at our Brisbane warehouse in Berrinba, QLD 4117.
- We will email you when your order is ready for pickup with our full warehouse address.
- Pickup hours:
Mon–Thu: 7:00 AM – 2:00 PM AEST
Fri: 7:00 AM – 12 PM AEST - Items left unclaimed for 2 weeks will be refunded.
- For same-day collection, orders must be placed before 7am AEST.
Upon arrival, please follow these instructions:
- Have your order confirmation email & ID ready
- Ring the bell at reception to collect your order
International Shipping
USA: please visit hakunapets.com to place your orders.
Other countries – the flat rates below apply to orders of any value:
STANDARD PRICE (AUD) – Applies when you have ANY Pet Doors or Pet Access products in your cart
DISCOUNTED PRICE (AUD) – Applies when you ONLY have Spare Parts products in your cart.
(4) ETA applies to metro areas. Regional areas might take longer.
(5) Express shipping is not available if the total cubic weight of your cart exceeds 7kg (Standard Price) or 5kg (Discounted Price). Enter your address at checkout to verify.
For a more accurate shipping quote, please contact us – the actual shipping cost may be lower or higher than the flat rate.
NOTE – These products below can only be shipped internationally from our US stores. If you want them, please shop there instead.
❌ Glass Patio Per Door (V2)
❌ Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
❌ Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release
TEMPORARY SUSPENDED SERVICE
Due to current airspace restrictions in the Middle East, shipping to these countries is currently unavailable.
- Bahrain
- Iraq
- Israel
- Jordan
- Kuwait
- Lebanon
- Oman
- Qatar
- Saudi Arabia
- United Arab Emirates
- Kazakhstan
- Kenya
- Kyrgyzstan
- Azerbaijan
- Mongolia
- Tajikistan
Customer Reviews
Overall rating: 4.7415257 / 5 from 236 reviews.
AI Generated Review Summary
The Mesh Patio Pet Door (2021) with Clear Weather Resistant Panels offers a perfect fit, enhances weather resistance, and prevents cool air from escaping. Customers appreciate the quality, ease of installation, and prompt delivery.
Summary topics
- Pet Freedom: 4%
- Product Quality: 8%
- Customer Service: 11%
- Panel Fit: 20%
- Problem Solution: 5%
Review topics: ["size","fit","quality","problem","looks","weather","delivery","addition","solution","value","plastic","service","difference","price","panels","door","air","inserts","works","installation","wind","cost","experience","puppy","option","flap","communication","cat","idea","house"].
Review highlights
- "The clear good quality panels have made a huge difference to the comfort of our home." —
- "Perfect fit, fast delivery and great quality." —
- "The panels fit the door perfectly." —
Reviews
Genius Product
"The first set they sent me was damaged with a ton of scratches (with the plastic coating wrap removed) including a large crack that went all the way through the door. But their customer service was quick to send a replacement. The replacement is 100x better. Clear as day. I use this door for my cats to get from the house to the screened in patio. In Texas, it's crucial to keep out that summer heat and these panels do a great job of such. 100% recommend these panels and the door"
A must have for all dog owners!
"This door is absolutely amazing. It looks great and fits so well on the track of our sliding door! I especially love the weather resistant panels… so easy to slide in and out. I don’t know how we’ve gone so long without it!"
Recommended
"The waterproof panels are 100% essential! Just slide in and go - super easy. My dog is now protected by the winter weather and it has reduced the cold air a lot! Looks amazing. Just peel off the protective wrap and you’re good to go"
Mesh patio door (V2) clear
"Excellent and fit perfectly. No installation needed and very light and easy to install."
The weather resistant panels slid
"The weather resistant panels slid easily into the runs beside the mesh panels and keep the wind and rain out. Looks good. Very happy with the product."
THE DOGGIE DOOR IS WONDERFUL,
"THE DOGGIE DOOR IS WONDERFUL, IN THE WINTER I USE TWO. IT ALLOWS THE DOGS EASY ACCESS EVEN WHEN THE TEMPERATURE IS BELOW 0 THE HOUSE STAYS WARM. MY ONLY COMPLAINT IS THE SECOND DOOR CAME WITHOUT THE PANELS. THEN i ORDERED THE CLEAR PANELS AND RECEIVED FROSTED ONES. NOW THAT IT'S SUMMER I REMOVED THE INNER DOOR, MY DOGS LOVE THEIR ABILITY TO ENTER AND EXIT AT THEIR DISCRETION (GREAT PRODUCT)."
Very happy with this company,
"Very happy with this company, ordered the weather shield and it was delivered in 5 days. Very efficient service. Thank you 😊"
Puppy Approved. Owner Obsessed.
"This Mesh Patio Pet Door (2025) is a total win. The fit was perfect right out of the box—secure, sturdy, and no annoying gaps. My puppy learned how to use it almost immediately and now struts in and out like a pro. The clear, weather-resistant mesh keeps bugs and rain out while still giving great privacy and visibility. We chose the black version and it looks sleek and clean, not bulky or cheap. Great selection, smart design, and a huge quality-of-life upgrade. Fewer accidents, more freedom, happier puppy. Highly recommend. 🐾"
Mesh Patio Pet Door
"I am thankful that I was able to purchase these online and install them in my door. The overall quality of the product is rather thin, and doesn't keep out the noise outside. Since the weather is cold in my area, I need a door that is thicker to keep the weather out."
